Our expertise

Insurance repairs and reinstatement services, plus support for social housing groups with maintenance and repairs.

Insurance repairs

Insurance

Insurance repairs & reinstatement

Fire, flood, storm and leak damage; reinstatement; working with insurers and loss adjusters so properties are restored quickly and reliably.

Protection

Fire & flood protection

Expert response to fire and flood damage — assessments, reinstatement works, and coordination with insurers so properties are back in use fast.

Emergency

Emergency callouts

Emergency response for insurance claims — immediate make-safe, securing properties, and rapid assessment to minimise damage and get claims moving quickly.

Social housing

Emergency

Reactive repairs & emergency maintenance

When things go wrong, we respond — emergency call-outs and reactive repairs to keep homes safe and compliant.

Refurbishment

Void refurbishment

Refurbishing void social housing properties so they're ready for new tenants — quality, speed and value.

Compliance

Disrepair, damp & compliance

Disrepair and damp works for housing providers, plus compliance so properties meet regulatory and safety standards.

Maintenance

Residential property maintenance

Ongoing upkeep, repairs, inspections and preventative work to keep private homes and rental properties safe, functional and compliant.

Proud to work with

Why insurers choose ProActive

Insurance companies rely on us for repairs and reinstatement when properties are damaged by fire, flood, storm or escape of water. We work alongside loss adjusters to get properties back in use quickly and to a standard that meets policy and regulatory requirements. Here's what we deliver:

  • Fire and flood expertise — We carry out prompt, reliable damage assessments and full reinstatement after insured events. From initial make-safe and drying to reinstatement and sign-off, we manage the process so insurers and landlords can rely on consistent quality and clear reporting.
  • Coordination with loss adjusters — We keep communication clear and documentation in order. Quotes, progress updates, and final sign-off are provided in the format you need, so claims move smoothly and there are no surprises for insurers or property owners.
  • Quality and speed — We restore properties to a high standard so they can be back in use as soon as possible. That means satisfied clients and claims closed with confidence.

Working with social housing groups

We work alongside social housing groups, housing associations and registered providers to support their existing housing stock. Our teams understand the unique requirements of social housing: compliance, tenant communication, and the need to minimise void time. Here's how we support social housing providers:

  • Reactive repairs and emergency maintenance — When things go wrong, we respond quickly with emergency call-outs and reactive repairs to keep homes safe and compliant.
  • Void refurbishment — We refurbish void properties so they're ready for new tenants quickly, helping minimise void time and get properties back into use.
  • Disrepair, damp & compliance — We carry out disrepair and damp works, plus compliance works so properties meet regulatory and safety standards.
  • Experience in social housing — Our teams are used to working in occupied and void social housing, so we fit into your processes and timelines seamlessly.

About ProActive

ProActive specialises in insurance repairs and reinstatement, as well as reactive repairs and emergency maintenance. We work alongside social housing groups including partners such as Salix Homes and Irwell Valley, supporting housing associations and landlords managing existing housing stock.

Our insurance repair services handle fire and flood reinstatement, working with insurers and loss adjusters. Separately, we support social housing providers with void refurbishment, disrepair and compliance works, helping keep properties safe, compliant and ready for tenants. That's why insurers and housing providers choose us when they need dependable repairs and maintenance.

We believe great service starts with our people. We aim to be an employer of choice: we communicate openly, recognise and reward effort, and support training and career development. A strong “one team” culture — customer first, with teamwork and a clear understanding of how every role affects the outcome — helps us deliver the best for housing providers, insurers and tenants.

What we offer

Insurance repairs, social housing maintenance, and specialist works

01

Insurance repairs (including fire & flood)

Restoring properties after insured events — fire, flood, storm, leaks. We handle assessments, reinstatement, and coordination with insurers and loss adjusters so properties are back in use quickly. That's why insurers choose ProActive.

02

General property maintenance

Ongoing upkeep, repairs, minor refurbishments, inspections and preventative work to keep residential and commercial properties safe, functional and compliant.

03

Void & disrepair

Void refurbishment for social housing and disrepair, damp and compliance works for housing providers — so your stock is ready for tenants and meets regulatory standards.

What our clients say

★★★★★
"Professional, reliable and got the job done quickly. Would definitely use ProActive again for our housing repairs."
★★★★★
"Excellent service from start to finish. Great communication and quality work on our insurance reinstatement."
★★★★★
"Very impressed with the team. Responsive, professional and delivered exactly what we needed for our void refurbishment."
★★★★★
"Top-notch repairs and maintenance. ProActive are our go-to for social housing work."

Get in touch

Request a quote for insurance repairs, or for social housing maintenance and repairs. We'll get back to you promptly.

Address

Unit 4, Montford Enterprise Centre, Salford M50 2SN